Service Agreement Contract

By using any portion of TNETLIVE service, you are agreeing to this service agreement on this document entirely. TNETLIVE reserves the right to modify this policy at any time.

Use of services

1.1 Excessive CPU, Bandwidh or Disk Space Usage has the ability to compromise our shared hosting environment. This is the result of using the system in a manner that encumbers disk space, processors or other system resources beyond the allowances of your specific plan type and to the degree that your usage compromises the hosting accounts of our other customers.

 

1.2 Excessive resource usage – cgi scripts or other executable code that consumes an undue amount of CPU time [defined dynamically by TNETLIVE at will] will be reprioritized if possible, or we will ask you to discontinue its use either permanently or the script is altered by yourself or third party to operate in a less resource-hungry manner. Failure to cease operator of the offending executable will be considered as server abuse. eWebGuru reserves the right to terminate any process which it deems to be using excessive resource usage.

 

1.3 Background processes – background process [that is, application or utilities that are started from within an interactive shell login, and set to run permanently in the background on a server] are not to be initiated without prior arrangement with use. We reserve the right to examine all code before it is run on the server. Running of background processes without prior arrangement in and confirmation in writing from TNETLIVE is server abuse.

 

1.4 Pornography – TNETLIVE prohibits the storage and transmission (inbound and outbound) of pornography with the exception of softcore erotic art. Written permission must be obtained before any pornographic material is stored and/or transmitted through TNETLIVE servers.

 

1.5 Copyright software, Warez, destructive applications, copyright media, proprietary computer information and hacking & cracking sites are strictly prohibited on any portion of our services and network. Customers storing & transmitting (inbound and outbound) files that violate copyright or other federal laws are grounds for instant termination of service.

 

1.6 Any incident of server abuse is grounds for immediate and unconditional account termination. Common examples of abusive practices are listed below and TNETLIVE reserves the right of interpretation as to what constitutes abusive practices. In short – if you are unsure that your actions may be perceived as an abuse of service, contact TNETLIVE directly to check with us before proceeding.

 

1.7 Email abuse – Unsolicited Commercial Email [‘Spam’] is implicitly forbidden. This is considered server abuse and is grounds for immediate termination.

 

1.8 Selling for free – TNETLIVE prohibits any portion of its services to be resold without charge. This includes but not limited to: entire hosting accounts, email services, scripts, FTP accounts, MySQL databases, applications, licenses, webspace and bandwidth (this includes image hosting and file/data hosting services, either free or subscription/fee based).

 

1.9 Proxy websites and such are prohibited.

 

1.10 TNETLIVE will not tolerate misuse of space, the space allocated is for website only. It can not be used for storing files or softwares not linked to website.

 

1.11 We do not allow hosting of mp3 files and video files.

 

1.12 File hosting sites or sites designed primarly for download contents are not allowed in our webspace.

 

1.13 Bandwidth allocated is only for website hosted on our server, Using bandwidth for other websites by hotlinking is not allowed.

 

1.14 Webmail can be used only for temporary storage of emails, we recommend our customer to use pop3 to download emails to their own PC. Storing email in webmail is not allowed.

 

1.15 We do not allow hosting of adult sites on our servers.

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